On the Record...Online with Blogger Mike Manuel

January 17, 2009 by Eric Schwartzman

Media Guerilla Blogger and Voce Communications social media consultant Mike Manuel goes On the Record...Online at the 2008 PRSA International Conference about the "all I want for Christmas is a PSP" astroturfing campaign, responding to blog storms and effective corporate blogging strategy.

Manuel organizes the Bay Area's Third Thursday meet up for PR and marketing professionals interested in new media. He's also best practices chair for called the Society of New Communications Research (SNCR), a global think tank.

Show Notes:

2:37 -- How to easily upload, manage and distribute podcasts as part your PR program using the iPressroom online newsroom service.

4:45 - Mike Manuel discusses the presentation he delivered with Patrick Seybold and Jeff Rubenstein of Sony Computer Entertainment, which covered the now fabled "All I Want for Christmas is a PSP" astroturfing fiasco.

7:15 -- Mike Manuel discusses the fallout and what happened behind the scenes when the fake blog developed by the branding team and Zipatoni was outed on somethingaweful.com.

8:23 -- Mike Manuel on Sony Computer Entertainment's crisis response plan.

10:51 -- Eric Schwartzman shares a sinister tactical response plan suggested by an attendee at a recent New Media PR Boot Camp.

12:38 -- Mike Manuel on dealing with negative comments on company blogs.

13:41 -- Mike Manuel on feeding back valuable research from company blogs back to HR, sales and product marketing.

15:10 -- Mike Manuel on Sony Playstation Facebook PR strategy.

16:11 -- Mike Manuel on the unique challenges of creating social media communications campaigns for gamers.

17:35 -- Mike Manuel on the basics of corporate blogging for community engagement.

18:27 -- Mike Manuel on estimating resources required to launch and maintain a successful corporate blog.

19:22 -- Mike Manuel on identifying and allocating staff for social media engagement initiatives.

19:53 -- Mike Manuel on the "messy middle" of social media marketing.

21:03 -- Mike Manuel on the public relations industry's readiness for online engagement programs.

23:01 -- Mike Manuel on innovation, open source software and homegrown content management systems.

24:19 -- Mike Manuel on Google's Open Social.

25:35 -- End

Eric Schwartzman (@ericschwartzman) is the founder of online newsroom software as a service provider iPressroom (www.ipressroom.com), and creator of the New Media PR Boot Camp, which has been attended by more than a thousand public relations and marketing executives from the private, public, government and nonprofit sectors. In addition to advising clients on best practices for online newsroom design, deployment and management, Schwartzman offers a portfolio of new media training courses to accelerate the acquisition of social media communication skills.

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