First, however, the hosts also talk about the differences between the west and east coasts on social media during Hurricane Sandy, which Joe likens to being at a funeral and half the attendees are cracking jokes. The hosts also discussed citizen journalism and the strange trend journalists are faced with fact-finding and creating authenticity of a story based on a single tweet or Facebook update.
Shel talks about how PR professionals need to think beyond our normal tactics and find a way to connect our brands or client’s brands to gaming. But, to include gamification in our programs, we need to have an understanding of human behavior, sociology, anthropology, and psychology. Doing so can create an immersive experience for your customers, which creates kinship and loyalty.
To Martin’s point, though, you can’t stick badges on your site and call that gamification.