Rachel Happe Discusses "Social Media Communities and User-Generated Content" at the 2009 Digital Impact Conference

WebmasterRadio.FM's roving reporter John Cass, director of marketing for ideaLaunch, and author of “Strategies & Tools for Corporate Blogging,” interviews independent consultant and blogger Rachel Happe, who discusses her new venture in community management. She also follows up on her presentation of “The Naked CEO: How Social Media Communities and User-Generated Content is Changing Organizations.”